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  • Fees Associated with Payment Collection

    There are no fees for "Free" tickets. There is a 1% Greenvelope fee + Stripe processing fee for paid tickets and donation collection. There are no fees for processing refunds. ​ Related Articles Sell Tickets Track Payment Collection Accept Donations

  • Sell Tickets

    How to Sell Tickets Step 1: Click the "Details" step. Step 2: Click the “RSVP Page” section. Step 3: Click "Collect Payments." Step 4: Select the white "+ Create a New Ticket" button. Step 5: Fill out all of your ticket information and press save. Related Articles Sell Items...

  • Sell Items

    How to Sell Items Step 1: Click the "Details" step. Step 2: Click the “RSVP Page” section. Step 3: Click "Collect Payments." Step 4: Select the white "+ Create a New Item" button. Step 5: Fill out all of your item information and press save. Related Articles Sell Tickets Tr...

  • Accept Donations

    How to Accept Donations Step 1: Click the "Details" step. Step 2: Click the “RSVP Page” section. Step 3: Click "Collect Payments." Step 4: Select the checkbox next to "Accept General Donations."

  • Track Payment Collection

    How to Track Payment Collection Step 1: Click the "Track" step. Step 2: Use the tabs at the top of the page to choose whether to view "RSVP Tracking," "Payment Details," or "Your Payout." Option 1- RSVP Tracking: View event summaries, RSVPs, open rates, and survey question responses.​ Option...

  • Refund a Guest's Payment

    How to Refund a Guest's Payment Step 1: Click the "Track" step. Step 2: Click the “Payment Details” tab. Step 3: Scroll or use filters to find the guest that you wish to refund. Step 4: Press the white "Refund" button next to your guest's information.

  • When are Collected Funds Deposited?

    To receive funds for payments you’ve processed, Stripe makes deposits (payouts) of your available account balance into your bank account. This account balance is comprised of different types of transactions (e.g., payments, refunds, etc.). Once you start processing with Stripe, your first payout is...