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  • Account Overview (Video)

    Please enjoy a short video about how to use the account page.

  • Address Book vs. Mailing List

    Please enjoy this short video about how and when to use your Greenvelope Address Book and Mailing List. ​ Mailing List The Mailing List holds the contacts for one specific event. If you create a new event, your mailing list will be empty, but (if you had a prior event) y...

  • Your Account Address Book

    Your Address Book holds all of the contacts that you've ever added or imported to Greenvelope. Even if you delete a contact from your mailing list, it will remain in the Address Book. You can use the Address Book for quickly adding contacts to any mailing list. NOTE: The mailing list holds the cont...

  • Create Custom Contact Fields

    You can add custom contact fields to Greenvelope to store additional information about your guests. For example, store additional information such as Membership Status, T-shirt size, Business Department, Dietary Restrictions, etc. The options are endless! All custom fields can be imported and expo...

  • Create Custom Languages

    You can create a custom language in Greenvelope to personalize all the text surrounding your invitation (buttons, navigation, headings, etc). Here are a couple sample personalizations that are possible with a custom language: Update the (YES) / (NO) buttons on your RSVP page to read (Count me in!...

  • Update Notification Preferences

    How to Update Notification Preferences (for an Event): Step 1: Click the “Details” step. Step 2: Click the “Information” section. Step 3: Check the notifications you wish to receive. *NOTE* You can add additional notification emails by clicking the "+ Notification Email" button on the top rig...

  • Update Account Password

    How to Update Account Password: Step 1: Click your account name in the top left. Step 2: If the "General" tab is not already selected, please select. Step 3: Click the "Change Password" button and follow the on-screen prompts to proceed with resetting your password. *NOTE* If you forgot your p...

  • Manage Tags (Remove, Color, Name)

    Tags can come in handy for organizing your contacts. You can add tags on the fly when creating contacts, but sometimes you may need to update a tag that is already created (and perhaps assigned to multiple contacts). This is where tag management comes in handy! How to Manage Tags: Step 1: Clic...

  • Update Account Name, Email or Time Zone

    How to Update Account Name, Email Address or Time Zone: Step 1: Click your account name in the top left. Step 2: If the "General" tab is not already selected, please select. Step 3: Click the edit icon next to "Account Information" and follow the on-screen prompts to proceed with updating the acc...

  • Set Up DKIM (Business Accounts Only - Premium Feature)

    You can set up a custom domain to allow Greenvelope to send email on behalf of your email server. The advantage of this approach is that it will allow your invitations to be sent from an email address that your guests already recognize and may already have in their address book. It also will remove ...