Step 1: Log out of your Greenvelope Account.
Step 2: Clear your Internet browser Cache (see below.)
Step 3: Close your Internet browser.
Step 4: Re-Open your Internet browser and Log back into your Account.
How to clear your cacheHere is a great article that walks you through clearing your cache on all browsers:
Still having issues?If clearing your cache does not help solve the problem, please email firstname.lastname@example.org and include the following information:
- Steps to reproduce the Issue
- Your Browser Version (ie. Internet Explorer 8, Chrome 18, etc.)